onyx works

Personal injury · Family law

The first firm that answers gets the consult.

Someone hurt in a crash on a Saturday night, or served with custody papers on a Friday, doesn't wait for Monday. They call until somebody picks up. We make sure that's you: every call answered, any hour, and the consult on your calendar before they hang up.

The demo line answers as a home-services company. Yours answers as your firm, with your intake.

Veteran-Owned Business

Speed to lead

Every call, answered.

In English or Spanish.

  • 01Answered 24/7, nights, weekends and while you're in court.
  • 02Your intake questions, asked the same way every time.
  • 03The consult booked on your calendar, and a text to confirm it.

How a call goes

From hello to a booked consult, in one call.

01

It answers

Any hour, in English or Spanish. Before anything else, the caller hears that they're speaking with an AI and that the call is recorded.

02

It takes your intake

Your questions, in your order: what happened, when, where, who else is involved. The names your conflict check needs. Nothing you haven't approved.

03

It books the consult

On your calendar, in an open slot, while they're still on the line. They get a text confirming the time.

04

You get the summary

Every call, emailed to you: who called, what they told it, and when they're coming in. Read it before the consult instead of starting cold.

What it won't do

It takes the call. Your attorneys give the advice.

  • It never gives legal advice, and never tells a caller whether they have a case.
  • It never quotes a fee you haven't given us in writing.
  • It never says the firm has taken the matter. A booked consult is a booked consult.
  • It never calls anyone. Inbound only, written into the scope.

Recording and consent

Maryland requires every party's consent to record a call. So the disclosure comes first, on every call.

Before the agent asks a single question about the caller's matter, it tells them it's an AI and that the call is recorded. We go over that wording with you before anything goes live, along with the intake script, so what your callers hear is something your firm has signed off on.

Your calls stay on your number. We forward to the agent from the line you already have; nothing gets ported.

Not just the phone

Every way a new client reaches you gets an answer.

Missed-call text-back

If a call does slip through, the caller gets a text within seconds with a link to book.

Web forms

A form filled in at 2 a.m. gets a reply at 2 a.m., with the same booking link.

Online booking

A link that books straight onto your consult calendar, from your site, a text or an email.

Ways to start

One system: the front door, and someone always at it.

The front door

Foundation · from $1,500

Your site, lead capture, booking, missed-call text-back and review requests, built together and live inside a week.

Every call answered

On the Line

The 24/7 answering and consult booking on this page, added to any build. We'll walk you through the price on the call.

Every build is yours to keep, with Keep it running from $300/mo after launch. On the Line runs on a support plan, so it has no hand-off option. Phone minutes and texts are billed at cost, never marked up.

The guarantee

The build is guaranteed to be the build.

Whatever your scope says we're building, that's what works when we hand it over. A call that won't route, a booking that won't land, a text that won't send: we fix it free for 30 days after launch.

We don't promise you cases. We promise the phone gets answered the way your scope says it will. Full terms are in § 13.3 of our services agreement.

Fifteen minutes. You'll leave knowing what it would take for your firm, hire us or not.

We build what businesses run on. You own it. We keep it running if you want us to.